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Avelo Airlines is celebrating the fourth anniversary of its start of service at Southern Connecticut’s Tweed-New Haven Airport (HVN). When Avelo took flight at HVN on November 3, 2021, the airline introduced a new era of affordable, convenient, and reliable air service to Connecticut travelers.
Since beginning operations at Tweed-New Haven in 2021, Avelo has:
Avelo is commemorating the occasion with a fourth anniversary promo code “HVN4YEARS” offering travelers 20% off base fares* on select flights with additional exclusive savings for Avelo PLUS members. Travelers can apply the promo code on itineraries booked at AveloAir.com.
Avelo Airlines Founder and CEO Andrew Levy said, “Four years ago Avelo took flight from Connecticut with a simple but powerful purpose: to Inspire Travel. We have fulfilled that mission out of Tweed New Haven Airport for more than 3.8 million Customers, who have experienced our money-saving low fares and time-saving convenience. Today, with 28 destinations from HVN, it’s easier and more affordable than ever to visit many of our country’s most beautiful, vibrant, and popular locations. More airplanes and destinations are on the way, and we look forward to welcoming aboard millions of new and returning Customers in the years ahead.”
Operational Excellence
As Avelo enters its fifth year in Connecticut, the airline is distinguishing itself with industry-leading reliability. Year-to-date, the airline ranks #1 in on-time performance with 79.9% of all Avelo flights arriving at their destinations within 15 minutes of their scheduled arrival time – this is the Department of Transportation’s (DOT) standard metric for reporting on-time performance in the U.S. airline industry, known as A14.
These results are provided by Anuvu, a leading aviation data services company also utilized by The Wall Street Journal for the publication’s annual airline ranking. Anuvu’s complete industry results and rankings are available at AveloAir.com.
World-Class Customer Satisfaction
Avelo’s smooth and seamless travel experience is fueling its high customer satisfaction. Since fruition, Avelo has achieved an NPS of 57. This is considered an excellent customer satisfaction score for any industry, putting Avelo in great company among some of the world’s leading consumer brands.
Fleet Expansion
Avelo will have eight Boeing Next Generation 737s aircraft based at HVN with an additional
aircraft dedicated to the state of Connecticut.
America’s Most Reliable and Convenient Airline
Since taking flight on April 28, 2021, Avelo has flown more than 8.1 million Customers on over 65,000 flights. Today Avelo serves 41 cities spanning 15 states and Puerto Rico, as well as three international destinations: Jamaica, Mexico and the Dominican Republic.
Avelo has unlocked a new era of convenience, choice, and competition by flying to primarily underserved communities across the country. Most Avelo routes include at least one small, convenient airport. This makes traveling with Avelo a smoother, easier and more enjoyable experience than contending with the crowds, congestion and long walks at larger airports.
Avelo is distinguished by its industry-leading reliability. In 2024, Avelo ranked #1 in on-time performance and achieved the lowest flight cancellation rate in the U.S. airline industry. These results are provided by Anuvu, a leading aviation data services company also utilized by The Wall Street Journal for the publication’s annual airline ranking. Anuvu’s complete industry results and rankings are available at AveloAir.com.
Avelo also delivers world-class customer satisfaction, exemplified by our Net Promoter Scores (NPS), which consistently rank among the best airlines and most admired brands in the world.
Avelo Airlines launched Avelo PLUS in Fall 2025, a new membership program offering travelers exclusive benefits and savings. Members enjoy benefits like discounted fares, free priority boarding, special promotions, a $50 renewal bonus, and the ability to share perks with up to nine others. Designed to add value and convenience, Avelo PLUS enhances the airline’s affordable service with added rewards for loyal customers.
Avelo also offers a range of seating options. These include Standard, Stretch, and Stretch+ seating. Stretch provides extra legroom, with pitch ranging from 32 inches to over Stretch+ features a unique upgrade where the middle seat is blocked for added comfort and space. Customers can also purchase window and aisle seats in advance of their flight. In addition to advanced seat assignments, Avelo offers several unbundled travel-enhancing options that give Customers the flexibility to pay only for what they value, including priority boarding, checked bags, carry-on overhead bags, and a pet in the cabin.
Additionally, families can travel with ease knowing every child 14 and under will be automatically seated with an accompanying adult at no additional cost.
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